privacy policy

Welcome to AMELIARA. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information
Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited
Time spent on our website
Referral source
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate regarding orders and services
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Send marketing communications (only where permitted by law)
Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping and logistics providers
Website hosting and e-commerce platforms
Marketing and analytics providers
Legal authorities when required by law

All third-party service providers are required to protect your information and use it only for the services they provide.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure website functionality
Remember user preferences
Analyze website traffic
Improve user experience
Deliver relevant advertising where applicable

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal, tax, accounting, and regulatory requirements
Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

6. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request data portability
Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

8. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive updates, promotions, and special offers from AMELIARA.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

11. International Data Transfers

Your information may be processed and stored in countries outside your country of residence. When required, we take appropriate safeguards to ensure that personal information remains protected in accordance with applicable data protection laws.